Shipping

International

We ship to most countries from Hong Kong at the best shipping rate. Shipping time takes 2-14 days* depends on the shipping method. Hong Kong has direct flight to most countries, without any tax and no special security check, you can get your items at low cost, safe and in short period time. The actual shipping cost for available shipping methods will be shown upon check out.

1. Express Mail Service (EMS) by SpeedPost

Speedpost Express Mail Service a.k.a. EMS is most cost effective, shipping time takes 2-7 working days* with tracking information. EMS is currently available to most of the countries around the world.

Rates:
Normally between USD$15-$40, the actuallly charges depends on locations, our system will let you know the actual shipping cost when you check out.

Tracking:
Click here for SpeedPost EMS tracking page

2. Air Parcel (Registered)

Air Parcel is a cheaper shipping method for customer in any countries, shipping time takes 7-14 working days*.

Rates:
Normally between USD$4-$30, the actuallly charges depends on locations, our system will let you know the actual shipping cost when you check out.

Tracking:
Click here for Air Parcel tracking page

* Shipping time is providered by the service provider. No compensation in case of : 
- Delay in delivery for less than 7 working days of the country of destination. 
- Delay resulted from customs clearance in the destination. 
- Delay, loss or damage caused by disaster, political risk, strike, nuclear explosion or war.

Hong Kong

1. Courier

Rates:
Charges depends on locations, our system will let you know the actual shipping cost when you check out. 

2. Self Pickup

We also offer Self pickup** at no shipping charge.

** Please contact us directly for the pickup location and time.

Returns

Malfunction items

If the merchandise malfunctions due to a proved manufacturing defect by agency,the customer can get replacement for the same model by reporting defective item(s) by email within 48 hours after receiving the order. Return the malfunction items to us in its original condition and packaging without any scratch, we will send replacement after the return item arrived and inspected by us. We will bear the shipping charge of sending replacement. Customer need to bear the shipping cost of returning the malfunction item(s).

Incorrect items

If any wrong items were received, report wrong item(s) by email within 48 hours after receiving the order. Return the item(s) to us such as airmail in its original condition and packagin without any scratch, we will send the correct item(s) after we received the returned item(s). We will bear all*** the shipping costs.

***We will only bear shipping cost not more than the cost of ordinary airmail.

We only accept returns for the above situations.

Please complete the following merchandise return form and send it back together with the invoice and returm items.  For any kinds for return items, please confirm with us by E-mail [cs@rc-motion.com] first.

Merchandise Return Form